Privacy Policy

1. Information We Collect

When you use Twenty Hampers, place an order, or contact us, we may collect information such as:

• Name
• Company name
• Phone number
• Email address
• Billing and delivery details
• Order and enquiry information

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Respond to enquiries and requests
• Provide customer support
• Prepare customised gifting solutions
• Improve our products and services
• Maintain website security

3. Payment Information

Payments made through our website may be processed by third-party payment providers. We do not store complete card or banking information on our website servers.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, and understand how visitors use our website.

5. Sharing of Information

We do not sell or rent your personal information. Where necessary, information may be shared with trusted service providers such as payment processors, delivery partners, hosting providers, and technology providers.

6. Data Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, maintain business records, resolve disputes, and meet applicable legal requirements.

8. Third-Party Services

Our website may use third-party services for payment, hosting, analytics, communication, delivery, and other business operations. These services may have their own privacy policies.

9. Your Privacy Rights

Depending on applicable law, you may request access, correction, or deletion of certain personal information. You can contact us to make a privacy-related request.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.